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Can I book a taxi that is specially adapted for my needs?

Yes, please call Mowasalat directly on (+974) 4458 8888, providing as much advance notice as possible.

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I’m using a battery-operated wheelchair; are there any guidelines I need to follow?

Yes, if your wheelchair uses a dry battery you must remove and package it in accordance with your airline’s requirements. It can then be carried along with your checked baggage. If your wheelchair uses a wet battery you need to contact your airline for the required procedure since wet batteries are classified as ‘dangerous goods’.

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How do I request a wheelchair for my trip?

Complimentary wheelchairs are available throughout our passenger terminal; please ask at the nearest information desk. If you require assistance with moving around in a wheelchair please inform your airline in advance so that a personal helper can be arranged.

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I am a passenger with reduced mobility; can I arrange assistance prior to my trip?

Yes, your airline can arrange a personal helper to accompany and assist you at Hamad International Airport. Please contact your airline for more information.

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What facilities does Hamad International Airport offer passengers with reduced mobility?

Hamad International Airport offers barrier-free access and dedicated facilities to make travelling more comfortable for passengers who require special assistance. This includes reserved car parking, adapted check-in counters, adapted toilets and a dedicated lounge. Please see here for more information.

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