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Frequently Asked Questions

 

As additional flights are being introduced and the gradual return of airline partners, operations at the airport continue to support smooth passenger flow, with key services and facilities readily available to make travel as comfortable and seamless as possible.

 

To guide you, we have compiled the most common questions to provide you with the latest information you would require at this time.

 

For the latest updates, please stay connected to our official channels on X and Instagram

 

Last Updated: June 16, 2026

FAQ - Passenger Update

Are flights currently operating at Hamad International Airport?

Yes. Additional flights are being introduced, airline partners are gradually resuming operations, and airport services continue to support smooth passenger flow.

Flight operations continue in accordance with the relevant authorities and coordination with airline partners. Schedules may be adjusted or cancelled due to circumstances beyond our control.

Which airlines are currently operating at the airport?

Our national carrier Qatar Airways along with a number of partner airlines are operating to and from Doha.

Please refer to the list below for start dates, which will be updated as additional airlines are introduced.

  • 21 April 2026: flydubai
  • 22 April 2026: AirArabia
  • 23 April 2026: Oman Air, Royal Jordanian, Tarco Aviation, US-Bangla Airlines
  • 26 April 2026: Biman Bangladesh Airlines, Middle East Airlines, Nepal Airlines
  • 27 April 2026: Badr Airlines, Syrian Air
  • 28 April 2026: Egypt Air, Himalaya Airlines
  • 1 May 2026: Air India, Air India Express, Gulf Air, IndiGo
  • 4 May 2026: Ethiopian Airlines
  • 5 May 2026: Saudia
  • 7 May 2026: Kuwait Airways
  • 11 May 2026: SriLankan Airlines
  • 12 May 2026: Pegasus Airlines
  • 14 May 2026: Pakistan International Airlines
  • 17 May 2026: Kam Air
  • 19 May 2026: Flynas
  • 21 May 2026: Jazeera Airways
  • 2 June 2026: RwandAir
  • 9 June 2026: Turkish Airlines
  • 11 June 2026: Etihad Airways
  • 15 June 2026: Virgin Australia
  • 1 July 2026: Royal Air Maroc, Philippine Airlines, Akasa Air
  • 2 July 2026: Malaysian Airlines
  • 3 July 2026: Iberia

Flight operations continue in accordance with the relevant authorities and coordination with airline partners. Schedules may be adjusted or cancelled due to circumstances beyond our control.

Date Updated: June 16, 2026

Why are flights increasing gradually?

All flights are currently operating through a dedicated flight corridor established in close co-ordination with the Qatar Civil Aviation Authority. 

This means the airspace capacity can only be increased in stages to ensure stable operations. These flight schedules may be adjusted or cancelled due to circumstances beyond our control.

Could flights be suspended again?

Yes, these flight schedules may be adjusted or cancelled due to circumstances beyond our control, as operations continue in accordance with the relevant authorities and coordination with airline partners.

Passengers should continue to check directly with their airline for the latest updates.

Who can access the terminal?

Access to the airport is available for passengers with a valid and confirmed ticket. 

What should passengers know before travelling to the airport?

Before travelling, passengers should:

  • Check in online, where available.
  • Arrive at the airport at least 3 hours before departure.
  • Use self-service kiosks and baggage drop facilities.
  • Ensure baggage meets airline size and weight requirements.
  • Use e-gates, if eligible.
Where can I get flight support and the latest information?

We recommend that you check directly with your airline for the most up to date information on your flight, including schedule updates, rebooking options, refunds, and other travel arrangements. 

Does the HIA Contact Centre rebook flights for passengers?

We understand that this is a stressful time for passengers. Hamad International Airport does not rebook flights.

Please contact your airline directly for updates and next steps.

Is pick up and drop off access available at the airport?

Yes. To support traffic flow and a smoother journey, public transport and ride‑hailing services are encouraged where possible.

What transport options are available at the airport?

Passengers can choose from a variety of transport options which include: Karwa taxi and ride-hailing services such as Uber and BadrGo. 

Hamad International Airport T1 metro station is open. Please check the train timings.
 

Is parking available at the airport?

Yes. Car parking is available for pickups and drop-offs, supporting a convenient arrival and departure experience. Learn more about current rates.

Valet Parking services are currently not available. 

What should passengers do if they believe they have lost an item at the airport?

Passengers who may have lost an item at the airport are advised to contact the Lost Property team as follows:

  • If you are not in the State of Qatar, please contact the HIA Lost Property team via contact-us@hamadairport.com.qa or call the customer contact centre at +974 4010 6666.
  • If you are about to depart from the airport on a flight, visit the HIA Lost Property Office, near the RED Restaurant on the ground level, next to Gate C38.
  • If you are residing in Doha, please visit the HIA Lost Property Office at the Arrivals or contact the team via contact-us@hamadairport.com.qa or call the customer contact centre at +974 4010 6666.

To report lost property, do share a brief description of the item and relevant travel details.

Please note that Hamad International Airport assists with items reported lost within airport premises only. Items are held for a limited period, subject to category, and unclaimed items may be disposed of or donated. The airport does not accept liability for items lost or left behind. For more information visit: Link

What will happen to my checked baggage during this period?

If you are currently in Doha and your flight has been affected for any reason that is beyond our control, your checked baggage will remain securely stored.
 

Should you wish to collect your baggage, you may do so from the Baggage Delivery Office located in the Arrivals Hall. Our team will be available to assist you.
 

Alternatively, you may contact Baggage Services on +974 4010 1812 or +974 4010 5586 to arrange the delivery of your checked baggage to a local address in Doha.

What should passengers do if they arrive at their destination without their baggage?

Passengers who have departed from Doha and haven’t received their baggage at their final destination are advised to register their baggage details directly with their airline.

Qatar Airways passengers are kindly requested to complete the Mishandled Baggage Form via the Qatar Airways baggage portal to select their preferred option for the retrieval of their baggage.

 

If you have additional questions that haven’t been covered, please contact:

Our support team at the contact center is available 24/7 to assist with your questions.