TRAVELLERS WITH ANIMALS

Enjoy simpler procedure and dedicated facilities

The earlier you get in touch with your airline when you’re planning your travels, the smoother the journey will be for both you and your animal.

Your airline will advise you on the latest rules and regulations and the necessary documentation. This includes medical certificates, vaccination records and test results. Your airline won’t be able to accept your animal for travel if required documentation is not available.

Service Animals

Generally only service dogs are allowed to accompany you in the passenger cabin. All other service animals must travel as checked baggage. Before starting your journey please consult your airline for guidance.

Check-in

Upon reaching the Departures hall (map) with your service animal please check-in at your flight’s designated row. You can use our airport planner to locate your row or simply ask at an information desk for assistance.

Things to remember

  • Please inform your airline well in advance to finalise travel arrangements and documentation for your service animal.
  • Please don’t forget to carry everything your service animal needs. This includes food, medication, blankets and feeding dishes.
  • In the interest of other passengers please keep your service animal on a leash at all times.

Household Pets

Generally your pets won’t be allowed to travel with you in the passenger cabin; they can only fly as checked baggage. Fragile or protected species will not be accepted for travel at all. Before starting your journey please consult your airline for guidance.

Check-in

Upon reaching the Departures hall (map) with your pet please check-in at your flight’s designated row. You can use our airport planner to locate your row or simply ask at an information desk for assistance.

Live animal facility

All pets travelling via Hamad International Airport enjoy the comfort of our dedicated live animal facility while they wait for their connecting or departing flights. This is a secure and climate-controlled environment that is supervised by trained animal handlers.

Collecting your pet

An airline representative in  the baggage claim area will deliver your pet to you in person. Please contact the Airline Baggage Service office near Belt 1  (map) if you need any assistance. Once you’ve collected the rest of your checked baggage please proceed to Customs where your pet’s travel documents will be inspected.

Things to remember

  • Please inform your airline well in advance to finalise travel arrangements and documentation for your pet.
  • Please make sure your pet is secured in a suitable container and has access to food and water.

Falcons

Some airlines, such as Qatar Airways, will allow your falcon to travel with you in the passenger cabin (only in Economy Class). Other airlines may accept your falcon for travel but only as checked baggage. Before starting your journey please consult your airline for guidance.

Check-in

Upon reaching the Departures hall (map) with your falcon please check-in at your flight’s designated row. You can use our airport planner to locate your row or simply ask at an information desk for assistance.

Things to remember

  • Please inform your airline well in advance to finalise travel arrangements and documentation for your falcon.
  • In the interest of other passengers please keep your falcon hooded at all times.
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