Whether you’re transferring, arriving or departing, Al Maha Services bespoke services that make your journey even smoother and more enjoyable.
Transfers
Gold Services
Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
Expedited customs and transit formalities
Assistance until the boarding gate
Priority boarding
Platinum Services
Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
Expedited customs and transit formalities
Access to Al Maha Services Oryx Lounge (six hours)
Priority boarding and assistance to the aircraft/aerobridge upon departure
An Al Maha Services Hostess will be waiting as you exit the aircraft or aerobridge. You will then be assisted with transfer formalities and fast-tracked through the security check. When your onward flight is announced you will receive priority boarding. Some Al Maha Services packages also include lounge access and an escort to your onward flight’s aircraft or aerobridge. (Book here)
Arrivals
Gold Services
Please go directly to the Al Maha Services Arrival Lounge
Expedited immigration clearance at the Al Maha Services Arrival Lounge
Assistance through customs clearance
Porter assistance for your luggage
Assistance until the arrival hall
Platinum Services
Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
Expedited immigration clearance at the Al Maha Arrival Lounge
Assistance through customs clearance
Porter assistance for your luggage
Assistance until the arrival hall
Departures
Gold Services
Al Maha Services hostess meets you at the departure hall
Porter assistance for your luggage
Assistance with check-in formalities
Expedited immigration clearance at Al Maha Services Departure Lounge
Assistance until the boarding gate
Priority boarding
Platinum Services
Al Maha Services hostess meets you at the departure hall
Porter assistance for your luggage
Assistance with check-in formalities
Expedited immigration clearance at Al Maha Services Departure Lounge
Access to Al Maha Services Oryx Lounge (six hours)
Priority boarding and assistance to the aircraft/aerobridge upon departure
Family package
Customers travelling with family who are looking for an unforgettable experience at Hamad International Airport can take advantage of our Al Maha Services Meet and Assist Family Package at an exclusive rate.
Available for families with a minimum of two adults and one child (three children max), the Family Package is designed with your comfort in mind. An Al Maha Services hostess will assist you with all departure or arrival formalities while you relax in one of our exclusive lounges.
Al Maha Services Lounges
Relax and rejuvenate before your journey in one of our premium Al Maha Services lounges. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience.
Indulge in fresh deli-style food and beverages, with a selection of delicious wraps, sandwiches, juices and coffees.
Al Maha Services Oryx Lounge
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Access for 6-hours
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Shower facilities
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Food and beverages
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Reading materials
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Television area
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Business Centre
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Smoking room
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Complementary Wi-Fi
Al Maha Services Arrivals Lounge
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Access for 4-hours
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Shower facilities
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Smoking area
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Food and beverages
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Quiet areas
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Conference rooms
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Reading materials
Booking your Al Maha Services package
Pre-booking is required for most Al Maha Meet and Assist Services, but some packages may be purchased on demand. You can make a booking at the Al Maha Services (website) or at an Al Maha Services sales offices located at Hamad International Airport on the Ground Floor in the Arrivals Hall near Gate 3. (map), or at Qatar Airways Tower 1, Ground Floor.
