Al Maha Services

Whether you’re transferring, arriving or departing, Al Maha Services bespoke services that make your journey even smoother and more enjoyable.

Transfers

Gold Services 

Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board

Expedited customs and transit formalities

Assistance until the boarding gate 

Priority boarding

Platinum Services

Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board

Expedited customs and transit formalities

Access to Al Maha Services Transit Lounge (six hours)

Priority boarding and assistance to the aircraft/aerobridge upon departure

An Al Maha Services Hostess will be waiting as you exit the aircraft or aerobridge. You will then be assisted with transfer formalities and fast-tracked through the security check. When your onward flight is announced you will receive priority boarding. Some Al Maha Services packages also include lounge access and an escort to your onward flight’s aircraft or aerobridge. (Book here)

Arrivals

Gold Services 

Please go directly to the Al Maha Services Arrival Lounge

Expedited immigration clearance at the Al Maha Services Arrival Lounge

Assistance through customs clearance

Porter assistance for your luggage

Assistance until the arrival hall

Platinum Services

Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board

Expedited immigration clearance at the Al Maha Arrival Lounge

Assistance through customs clearance

Porter assistance for your luggage

Assistance until the arrival hall

Departures

Gold Services 

Al Maha Services hostess meets you at the departure hall

Porter assistance for your luggage

Check-in at Al Maha Services counter

Expedited immigration clearance at Al Maha Services Departure Lounge

Assistance until the boarding gate 

Priority boarding

Platinum Services

Al Maha Services hostess meets you at the departure hall

Porter assistance for your luggage

Check-in at Al Maha Services counter

Expedited immigration clearance at Al Maha Services Departure Lounge

Access to Al Maha Services Transit Lounge (six hours)

Priority boarding and assistance to the aircraft/aerobridge upon departure

Family package

Customers travelling with family who are looking for an unforgettable experience at Hamad International Airport can take advantage of our Al Maha Services Meet and Assist Family Package at an exclusive rate.

Available for families with a minimum of two adults and one child (three children max), the Family Package is designed with your comfort in mind. An Al Maha Services hostess will assist you with all departure or arrival formalities while you relax in one of our exclusive lounges.

Book now

Al Maha Services Lounges

Relax and rejuvenate before your journey in one of our premium Al Maha Services lounges. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience.

Indulge in fresh deli-style food and beverages, with a selection of delicious wraps, sandwiches, juices and coffees.

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Al Maha Services Transit Lounge

• Access for 6-hours

• Shower facilities

• Food and beverages

• Reading materials

• Television area

• Business Centre

• Prayer rooms

• Complementary Wi-Fi

  Al Maha Services Arrivals Lounge

• Access for 4-hours

• Shower facilities

• Smoking area

• Food and beverages

• Quiet areas

• Conference rooms

• Reading materials

Booking your Al Maha Services package

Pre-booking is required for most Al Maha Meet and Assist Services, but some packages may be purchased on demand. You can make a booking at the Al Maha Services (website) or at an Al Maha Services sales offices located at Hamad International Airport on the Ground Floor in the Arrivals Hall near Gate 3. (map),  or at Qatar Airways Tower 1, Ground Floor.