Our commitment to your comfort and convenience is reflected in many different ways.
To maintain a smoke-free environment for our passengers and staff, Hamad International Airport is strictly a non-smoking facility. The smoking of e-cigarettes are also not permitted within the terminal. For our passengers’ convenience, there are designated smoking rooms available throughout the passenger terminal, which are fitted with smoke extractors and comfortable seating. Follow the signs, approach an information desk or use our airport map to locate the nearest one.
There are multiple ATMs located throughout the passenger terminal, several of which dispense cash in multiple currencies. They can be accessed at the departures level, both prior and post immigration as well as at the arrivals level, before or after the customs check point. Approach an information desk or use our airport map to locate the nearest one.
Currently six foreign exchange stores are located across the passenger terminal building.
Our Foreign Exchange operator (Travelex) offers currency conversion of over 40 plus currencies:
Departures check-in area – at the end of check-in Row 7
Departures (South Node) – towards Concourse B
Arrivals baggage claim area – towards the end of Belt 3
Arrivals hall – meet & greet area (adjacent to Al Maha Lounge)
Departures (Concourse C) - between gates C1 and C2
Departures (North Node) – towards start of Concourse D