Whether you’re transferring, arriving or departing from Hamad International Airport, the following information can help make your journey safer and smoother.
Important information for passengers arriving at Hamad International Airport :
Your hand-baggage will be security screened before you can proceed to the baggage claim area. Prohibited items will be confiscated and you won’t be able to retrieve them at any time. These include (but are not limited to):
After you’ve collected your checked baggage, you can exit the airport by passing through Customs. There are two Customs channels to choose from.
Select the Green Channel if you have “Nothing to declare”.
Select the Red Channel if you have “Something to declare”. These include:
Please ask for assistance if you’re not sure which channel to use. If requested by a customs officer, you are expected to disclose any amount of currency, jewelry or precious stones in your possession. Refusing disclosure and providing incorrect or incomplete information is a criminal act and may result in confiscation of the items.
You may need to pay taxes or duties on items that you bring into Qatar. Please see this list for more information.
Any items that are found at the security check (when forgotten or misplaced by passengers) are deposited at our Lost & Found office. Please ask at the nearest information desk for assistance in retrieving your belongings (map).
Important information for passengers departing from Hamad International Airport Departures
At the security check, your hand-baggage is screened. You’re also required to walk through a metal detector. The experience will be much smoother if you:
Please note that:
Please ensure that you’re not carrying any of the following prohibited items. These items will be confiscated, and you won’t be able to retrieve them at any time.
In case you want to recover any items confiscated at arrival (not listed above), you can pick it up at the Customs office upon verification and submission of required documents.
Important information for passengers transferring through Hamad International Airport:
Your hand-baggage will be security screened for prohibited items before you can enter our passenger concourse. Dedicated lanes are available for First and Business Class passengers.
All Al Maha customers, special assistance travellers, unaccompanied minors receive priority processing when transferring through Hamad International Airport. Please contact your airline for further information.
Please ensure you’re not carrying any of the following prohibited items. These will be confiscated and you won’t be able to retrieve them at any time.
Please note if you intend to exit the airport and visit Qatar before continuing your journey, then alcoholic beverages cannot be brought into the country under any circumstances. These will be confiscated and you won’t be able to retrieve them at any time.
If you’re travelling to Australia and have purchased alcoholic beverages or cosmetics from an airport other than Hamad International Airport, then these will be confiscated at your onward flight’s boarding gate. This procedure is in accordance with Australian regulations.