Security & Customs

Easing your travel experience and understanding local regulations

Whether you’re transferring, arriving or departing from Hamad International Airport, the following information can help make your journey safer and smoother.

Arrivals

Important information for passengers arriving at Hamad International Airport :

Security Check

Your hand-baggage will be security screened before you can proceed to the baggage claim area. Prohibited items will be confiscated and you won’t be able to retrieve them at any time. These include (but are not limited to):

  • Weapons, firearms and ammunition
  • Alcoholic beverages
  • Pork products
  • Narcotic drugs

Customs

After you’ve collected your checked baggage, you can exit the airport by passing through Customs. There are two Customs channels to choose from.

Select the Green Channel if you have “Nothing to declare”.

Select the Red Channel if you have “Something to declare”. These include:

  • Alcoholic beverages (cannot be imported under any condition)
  • Exceeding permitted limits of foreign currency, jewellery and precious stones
  • Transporting prohibited and restricted weapons and firearms
  • In possession of illicit material
  • Carrying more than 400 cigarettes
  • In possession of personal items and gifts whose value exceeds QAR 3,000 (USD 825)

Please ask for assistance if you’re not sure which channel to use. If requested by a customs officer, you are expected to disclose any amount of currency, jewelry or precious stones in your possession. Refusing disclosure and providing incorrect or incomplete information is a criminal act and may result in confiscation of the items.

Taxes and duties

You may need to pay taxes or duties on items that you bring into Qatar. Please see this list for more information.

Priority processing

All Al Maha customers, special assistance travellers and unaccompanied minors receive priority processing when departing from Hamad International Airport.

Solving problems

Any items that are found at the security check (when forgotten or misplaced by passengers) are deposited at our Lost & Found office. Please ask at the nearest information desk for assistance in retrieving your belongings (map).

Departures

Important information for passengers departing from Hamad International Airport Departures

Security check

At the security check, your hand-baggage is screened. You’re also required to walk through a metal detector. The experience will be much smoother if you:

  • Ensure that you’re not carrying any prohibited items .
  • Pack any liquid containers in a clear, re-sealable plastic bag. Each liquid container must be 100ml or less. Complimentary re-sealable plastic bags are available from the nearest information desk.
  • Put small items into your hand-baggage before being screened. These include phones, wallets, watches and keys.
  • Place items with metallic parts (belts, shoes, etc.) into the security tray before walking through the metal detector.

Please note that:

  • Our walk-through metal detectors are safe for passengers with cardiac pacemakers.
  • Expectant mothers may be exempted from walking through metal detectors at the discretion of the security staff, and on the presentation of a medical certificate. In this case, they must undergo a physical check that will be conducted by a lady security officer.
  • Dedicated lanes are available for First and Business Class passengers.

Priority processing

All Al Maha customers, Special Assistance Travellers and unaccompanied minors receive priority processing when departing from Hamad International Airport.

Prohibited items

Please ensure that you’re not carrying any of the following prohibited items. These items will be confiscated, and you won’t be able to retrieve them at any time.

  • Weapons, firearms and ammunition
  • Alcoholic beverages
  • Pork products
  • Narcotic drugs

Customs and Goods Collection Center

In case you want to recover any items confiscated at arrival (not listed above), you can pick it up at the Customs office upon verification and submission of required documents.

Transfers

Important information for passengers transferring through Hamad International Airport:

Security check

Your hand-baggage will be security screened for prohibited items before you can enter our passenger concourse. Dedicated lanes are available for First and Business Class passengers.

Priority processing

All Al Maha customers, special assistance travellers, unaccompanied minors receive priority processing when transferring through Hamad International Airport. Please contact your airline for further information.

Prohibited items

Please ensure you’re not carrying any of the following prohibited items. These will be confiscated and you won’t be able to retrieve them at any time.

  • Weapons, firearms and ammunition
  • Narcotic drugs

As a transfer passenger you may carry alcoholic beverages in your baggage. However these must be packed in containers of less than 5 litres.

Please note if you intend to exit the airport and visit Qatar before continuing your journey, then alcoholic beverages cannot be brought into the country under any circumstances. These will be confiscated and you won’t be able to retrieve them at any time.

If you’re travelling to Australia and have purchased alcoholic beverages or cosmetics from an airport other than Hamad International Airport, then these will be confiscated at your onward flight’s boarding gate. This procedure is in accordance with Australian regulations.

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